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Accessibility Statement

Accessibility Statement

Effective Date: 12/31/2025

At Jenn's Body Fragrances, we are committed to ensuring digital accessibility for all users, including people with disabilities. We strive to make our website welcoming, inclusive, and easy to use for everyone.

Our Commitment

We are actively working to improve the accessibility and usability of our website and aim to follow generally recognized best practices and standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.

Accessibility Features

Our website is designed to support accessibility by:

  • Using clear, readable fonts and color contrast

  • Providing text alternatives for images when applicable

  • Ensuring navigation is accessible by keyboard

  • Maintaining a consistent and logical layout

  • Supporting screen readers and assistive technologies

Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our website and make updates to improve accessibility as technology and standards evolve.

Third-Party Content

Some content or features on our website may be provided by third-party platforms (such as payment processors, embedded media, or social media tools). While we cannot control the accessibility of third-party content, we encourage providers to offer accessible experiences.

Feedback & Assistance

If you experience any difficulty accessing any part of our website or need assistance, we want to hear from you.

Please contact us:

We will make reasonable efforts to respond promptly and provide accessible alternatives where possible.

Policy Updates

We may update this Accessibility Statement from time to time to reflect improvements or changes to our accessibility practices.

Connect With Us

jennsbodyfrangrances.com

info@jennsbodyfrangrances.com

615-557-5404

400 Southwood Park Place

Nashville, TN 37217

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© 2035 by Jenn's Body Fragrances. Powered and secured by Wix 

Shipping Policy

 

 

Effective Date: 12/31/2025

At Jenn's Body Fragrances, we carefully prepare and ship our natural skincare products to ensure they arrive safely and in excellent condition.

 

Order Processing Time

  • Orders are typically processed within 2–5 business days after payment is received.

  • Processing time does not include weekends or holidays.

  • During high-volume periods or product launches, processing times may be slightly longer.

 

Shipping Rates & Methods

  • Shipping rates are calculated at checkout based on your location and order size.

  • We currently ship via USPS / UPS / FedEx .

  • Available shipping options may include standard and expedited shipping.

 

Domestic Shipping (United States)

  • Estimated delivery times vary by location and shipping method.

  • Standard shipping typically arrives within [3–7] business days after shipment.

  • Delivery times are estimates and not guaranteed.

Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking information.

  • Please allow up to 24 hours for tracking details to update.

 

Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

  • If an order is returned to us due to an incorrect address, additional shipping fees may apply.

 

Lost or Delayed Packages

  • [Your Business Name] is not responsible for shipping delays caused by the carrier, weather, or other circumstances beyond our control.

  • If your package appears lost, please contact the shipping carrier first using your tracking number.

  • You may also contact us at [your email address], and we will do our best to assist.

Damaged Orders

  • If your order arrives damaged, please contact us within [48–72] hours of delivery.

  • Include your order number and clear photos of the damaged items and packaging.

  • We will review the issue and determine an appropriate resolution.

Contact Us

If you have questions about shipping, please contact us at:

Email: info@jennsbodyfragrances.com
Business Name: Jenn's Body Fragrances

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