Refund Policy

A legal disclaimer

Refund Policy

Effective Date: 12/31/2025

At Jenn's Body Fragrances, your satisfaction is important to us. Due to the personal and hygienic nature of skincare products, we have the following refund policy in place.

All Sales Final

All sales are final.
We do not accept returns or offer refunds on opened or used skincare products.

Damaged or Incorrect Items

We will gladly replace or refund items if:

Your order arrives damaged, or
You receive the incorrect item

To be eligible:

Contact us within [48–72] hours of delivery
Provide your order number
Include clear photos of the damaged item and packaging

Once approved, we will issue a replacement or refund at our discretion.

Lost or Delayed Packages

We are not responsible for packages lost or delayed by the shipping carrier.
Please contact the carrier directly using your tracking number.
If needed, you may also contact us at info@jennsbodyfragrances, and we will assist where possible.

Allergic Reactions & Sensitivities

Individual skin reactions vary.
We recommend reviewing ingredient lists and performing a patch test before use.
We are not responsible for allergic reactions or sensitivities.
Refunds will not be issued due to personal reactions.

Cancellations

Orders may be canceled within 20mins of purchase, provided they have not yet shipped.
Once an order has shipped, it cannot be canceled.

Refund Processing

Approved refunds will be issued to the original payment method.
Please allow [5–10] business days for the refund to appear, depending on your payment provider.

Contact Us

If you have questions about this Refund Policy, please contact us at:

Jenn's Body Fragrances
Email: info@jennsbodyfragrances.com