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Terms & Conditions

A legal disclaimer

Effective Date: 12/31/2025

 

Welcome to Jenn's Body Fragrances. By accessing our website or purchasing our natural skincare products, you agree to be bound by the following Terms and Conditions. Please read them carefully.

 

1. Use of Website

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree to use this website for lawful purposes only and not in a way that violates any applicable laws or regulations.

2. Product Information & Disclaimer

  • Our products are made with natural ingredients and intended for external use only unless otherwise stated.

  • Individual results may vary.

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

  • Statements on this website have not been evaluated by the Food and Drug Administration (FDA).

  • Always perform a patch test before using any new skincare product.

  • Discontinue use if irritation occurs.

3. Orders & Payments

  • All prices are listed in USD unless otherwise stated.

  • Payment is due at the time of purchase.

  • We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability.

  • If an order is canceled, any payment received will be refunded.

4. Shipping & Delivery

  • Shipping times are estimates and not guaranteed.

  • We are not responsible for delays caused by shipping carriers, weather, or events beyond our control.

  • Please review our Shipping Policy for full details.

5. Returns, Refunds & Exchanges

  • Due to the personal nature of skincare products, all sales are final unless otherwise stated.

  • Refunds or replacements may be considered for damaged or incorrect items.

  • Please refer to our Refund Policy for complete details.

6. Intellectual Property

All content on this website, including text, images, logos, product names, and designs, is the property of Jenn's Body Fragrances and may not be copied, reproduced, or used without written permission.

7. User Accounts (If Applicable)

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

8. Limitation of Liability

To the fullest extent permitted by law, [Your Business Name] shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

9. Indemnification

You agree to indemnify and hold harmless [Your Business Name] from any claims, damages, or expenses arising out of your use of the website or violation of these Terms.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

11. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the State of Tennessee, without regard to conflict of law principles.

13. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

Jenn's Body Fragrances
Email: info@jennsbodyfragrances.com

Jenn's Body Fragrances

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jennsbodyfrangrances.com

info@jennsbodyfrangrances.com

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615-557-5404

Privacy Policy

Accessibility Statement

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Terms & Conditions

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400 Southwood Park Place

Nashville, TN 37217

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Shipping Policy

 

 

Effective Date: 12/31/2025

At Jenn's Body Fragrances, we carefully prepare and ship our natural skincare products to ensure they arrive safely and in excellent condition.

 

Order Processing Time

  • Orders are typically processed within 2–5 business days after payment is received.

  • Processing time does not include weekends or holidays.

  • During high-volume periods or product launches, processing times may be slightly longer.

 

Shipping Rates & Methods

  • Shipping rates are calculated at checkout based on your location and order size.

  • We currently ship via USPS / UPS / FedEx .

  • Available shipping options may include standard and expedited shipping.

 

Domestic Shipping (United States)

  • Estimated delivery times vary by location and shipping method.

  • Standard shipping typically arrives within [3–7] business days after shipment.

  • Delivery times are estimates and not guaranteed.

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Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking information.

  • Please allow up to 24 hours for tracking details to update.

 

Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

  • If an order is returned to us due to an incorrect address, additional shipping fees may apply.

 

Lost or Delayed Packages

  • [Your Business Name] is not responsible for shipping delays caused by the carrier, weather, or other circumstances beyond our control.

  • If your package appears lost, please contact the shipping carrier first using your tracking number.

  • You may also contact us at [your email address], and we will do our best to assist.

Damaged Orders

  • If your order arrives damaged, please contact us within [48–72] hours of delivery.

  • Include your order number and clear photos of the damaged items and packaging.

  • We will review the issue and determine an appropriate resolution.

Contact Us

If you have questions about shipping, please contact us at:

Email: jbf@jennsbodyfragrances.com
Business Name: Jenn's Body Fragrances

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